
Frequently Asked Questions
Safety & Products:
Q: What products are inside a HealthPod?
A: Only trusted, FDA-approved, non-prescription items like pain relievers, allergy medicine, first aid supplies, and personal care essentials.
Q: Are the products safe for students?
A: Yes. Every product is carefully selected for responsible use and clear labeling, so students know exactly what they’re purchasing.
Q: Could students misuse these machines?
A: No. We stock only common, everyday wellness supplies — nothing that requires a prescription or could be abused.
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Operations & Service:
Q: Who takes care of stocking and maintenance?
A: We do. HealthPod provides full-service stocking, monitoring, and maintenance, so there’s no added workload for your staff.
Q: How often are they restocked?
A: As often as needed — usually weekly or bi-weekly — thanks to real-time inventory tracking.
Q: What happens if a machine stops working?
A: Our team is notified immediately through remote monitoring and responds quickly to resolve the issue.
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Cost & Payment
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Q: How much does it cost the university?
A: Flexible options are available — purchase, lease, or revenue share — so you can choose the model that fits your budget and goals.
Q: How do students pay?
A: With ease — credit, debit, and campus cards are all accepted through secure, cashless payment.
Q: Are prices affordable for students?
A: Yes. Items are priced to be student-friendly and often lower than off-campus alternatives.
Campus Experience
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Q: Where do these machines work best on campus?
A: Popular locations include residence halls, student centers, libraries, and athletic facilities — anywhere students need convenient access.
Q: How do HealthPods reflect on the university?
A: They show your commitment to student health, safety, and innovation — supporting your mission to keep students thriving.
Q: Can we customize what’s inside?
A: Absolutely. Inventory can be tailored by season, student needs, or campus preferences.